FAQ

Most frequent questions and answers
Orders can only be canceled or edited if they are not in processing. Most orders are in processing within 3 hours of purchase. Please reach out to customer support at  info@lorialabel.com or call/WhatsApp: +234 909 292 7172 to see if your order can still be edited or canceled.

All orders are processed and shipped within 2-5 business days unless you place your order Overnight, your order will ship the same day if the order was placed before 7 PM. 

Please enter your coupon code in the discount code section at checkout. You will also see a  place for notes and comments please include the discount code in the notes. At the time your  order is shipped your discount will be adjusted to your store credit or form of payment. 

Delivery within Abuja takes 2 business days, this means your package can be delivered the same day if you confirm your order. While inter-state delivery takes 3-5 business days and international delivery takes 7 business days.

Email us at infot@lorialabel.com with your full name, order number, and return confirmation number and we will get back to you shortly.